Broadband connectivity is more important now than it has been ever before. In many ways, it has become the beating heart of our lives, particularly now people are working from home more.
That is why, after a car crashed into Mr P of Tow Law's local connection pole meaning he lost all internet connection, I knew it was serious. After he had tried many times to Openreach and even raising a complaint with Ofcom to no avail, my team jumped into action.
Following my intervention, Openreach jumped to and fixed the broken connection pole within a matter of days.
Reported – Sorted!
If you feel like your complaint is falling on deaf ears, please get in touch at https://www.richardholden.org.uk/contact and I will do all I can to make sure your voice is heard.