There are a host of valid reasons why Council Tax may be reduced or cut altogether. It is an important way to support people who would otherwise be struggling. This year, Ms P of Wolsingham has had to take a lot of time off work due to a complex illness and recently got in touch about this.
Her sick pay had long run out and has been living off her savings to support a young family.
She was having a tough time working her way through the system and was needed a helping hand. My office was only too keen to support Ms P who was having an extremely challenging time and had exhausted all avenues with Durham County Council who initially denied her Council Tax Reduction.
Following my team’s intervention, the Council pricked up their ears.
As a result, the Council reconsidered Ms P’s claim and have awarded her a full CTR which was backdated a few months.
I know how difficult these systems can be to navigate, particularly when you feel like there is no one in your corner.
My team and I are committed to helping people out, especially when you can great outcome like this. If you are in the same boat, please get in touch and the team and I will do all we can to help you.