With the chilly nights coming thick and fast now, the Winter Fuel Payment is a lifeline for many pensioners. Ms S of Frosterley is no different. While she was eligible for winter fuel payments, it was not discounted from his energy bill by his energy supplier.
While it was an oversight from EON, clearly this could cause Ms S major problems. I immediately got in touch to raise this matter right at the very top as clearly something wasn’t right. Within a matter of days, I heard back from EON, who had rectified this issue and added the payment on as a discretionary payment.
If you were born before 25 September 1957 you could get between £250 and £600 to help you pay your heating bills this winter. If you think you have a case, please get in touch with my office and I will do I can to help you out. While I can’t always guarantee this fantastic outcome for everyone, I will always do my best.